Frequently Asked Questions

WHERE ARE YOU LOCATED? DO YOU HAVE ANY STORES?
Calvnbolo is proud to be based in Toronto, Canada. We don't have any permanent physical stores. If you want to stay updated on any future pop-up stores or events, be sure to follow our social media channels @calvnbologiftset.
HOW CAN I TRACK MY ORDER?
Once your order ships you'll receive a shipping confirmation email and tracking number. If it has been more than two business days since you placed your order and you still have not received a tracking number, please email us at info@calvnbolo.com and we will gladly assist you.
THE WATCH SET I WANT IS SOLD OUT. WHAT CAN I DO?
Our most popular watch sets can sell out fast. If the product is going to be restocked, you will see the option to receive an email when available on the product page. That means that as soon as the product is back in stock, we will let you know! You can always contact us with any inquiries regarding products at info@calvnbolo.com.
WHEN WILL MY ORDER SHIP?
If you have purchased Monday - Friday before 9am PST, your order will ship the next business dat. If you purchase after 9am PST we cannot guarantee same day shipping. Lastly, if you purchase during the weekend or a holiday we will be shipping out your order the next business day.
HOW CAN I MAKE A CHANGE TO MY ORDER?
We pride ourselves on the ability to get your orders as fast as possible, which means if you need to make a change to your order please reach out to us as soon as possible. The best form of communication is our support email, which is info@calvnbolo.com We will do our best to get your order changed but if your order has reached our fulfillment center we have no way of changing your order.

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